Estimated completion date of order shoes
[Please check before ordering] Delivery dates and information for ordered products
At LOTTADESIGN., we make shoes on a semi-custom basis in order to minimize excess inventory.
For this reason, the product pages state that the item is an [Order Item] or [Pre-order Item].
Recently, there has been an increase in orders that have been mistaken for regular sales, so please be sure to check the information on the product page before placing your order.
▼Process from order to delivery
[Current status] (as of July 28th)
| Order date (payment completion date) | Estimated completion and shipping dates |
Progress |
| ~August 24th (Sun) | Early October |
|
| ~August 17th (Sun) | End of September |
|
| ~August 10th (Sun) | End of September |
|
| ~August 3rd (Sun) | Late September (due to summer holidays) |
|
| ~July 27th (Sun) | Early September | Preparing for production |
| ~July 20th (Sun) | Late August to early September | Under construction |
| ~July 13th (Sun) | End of August | Under construction |
| ~July 6th (Sun) | Late August | Under construction |
| ~June 29th (Sun) | Mid-August | Under construction |
| ~June 22nd (Sun) | Early August | Under construction |
| ~June 15th (Sun) | End of July | Shipped |
| ~June 8th (Sun) | Late July |
Shipped |
| ~June 1st (Sun) | Mid-July | Shipped |
| ~May 25th (Sun) | Early July | Shipped |
▼About inquiries
If your item has not arrived within the expected delivery time, please contact us using the details below.
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LINE or email : Please include your order number, name, and purchase date.
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*We will usually respond within 1-2 business days.
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*Please be sure to check your spam folder as well.
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We do not accept inquiries over the phone.
We apologize for any inconvenience, but as we carefully make each item, we appreciate your understanding and cooperation.
▼Production process (for reference)
| Process | period | Content |
|---|---|---|
| Preparing for production | Week 1 | Create specifications → Arrange materials |
| Under production① | Week 2-3 | Cutting → Gluing and sewing → Assembly |
| Under construction ② | Week 4-5 | Hanging → Attaching the bottom → Shaping the shoe with a wooden mold |
| Final touches | Week 5-6 | Remove wooden mold → Attach insole → Finishing and inspection → Packaging and shipping |
| Preparing for shipment | Week 5-6 | After final inspection, shipping |
*Delivery may be delayed by about a week during busy periods or holidays (such as Golden Week).
