Estimated completion date of order shoes
[Please check before ordering] Delivery dates and information for ordered products
At LOTTADESIGN., we make shoes on a semi-custom basis in order to minimize excess inventory.
For this reason, the product pages state that the item is an [Order Item] or [Pre-order Item].
Recently, there has been an increase in orders that have been mistaken for regular sales, so please be sure to check the information on the product page before placing your order.
▼Process from order to delivery
[Current status] (as of April 19th)
| Order date (payment completion date) | Estimated completion and shipping dates |
Progress |
| ~May 25th (Sun) | Early July |
|
| ~May 18th (Sun) | End of June |
|
| ~May 11th (Sun) | Late June |
|
| ~May 6th (Tue) | Mid June |
|
| ~April 27th (Sun) | Mid June (Golden Week will be included) |
|
| ~April 20th (Sun) | Early June (Golden Week will be included) |
|
| ~April 13th (Sun) | End of May (Golden Week will be included) | In preparation |
| ~April 6th (Sun) | Late May (Golden Week will be included) | In production |
| ~March 30th (Sun) | Late May (including Golden Week) | In production |
| Nagoya POPUP | Mid to late May (Golden Week will be included) | ・Shipping will be from Nagoya Takashimaya. In production |
| ~ March 23rd (Sun) | 5/ Mid-month (including Golden Week) | In production |
| ~ March 16th (Sun) | Late April | Shipped |
| ~March 9th (Sun) | Late April | Shipped |
| ~March 2nd (Sun) | Mid April |
Shipped |
▼About inquiries
If your item has not arrived within the expected delivery time, please contact us using the details below.
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LINE (recommended) : Individual support is available.
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Email : Please include your order number, name, and purchase date.
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*We will usually respond within 1-2 business days.
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*Please be sure to check your spam folder as well.
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We do not accept inquiries over the phone.
We apologize for any inconvenience, but as we carefully make each item, we appreciate your understanding and cooperation.
▼Production process (for reference)
| Process | period | Contents |
|---|---|---|
| In preparation | Week 1 | Create specifications → Arrange materials |
| In production① | Week 2-3 | Cutting → Gluing and sewing → Assembly |
| In production② | Week 4-5 | Hanging → Attaching the bottom → Shaping the shoe with a wooden mold |
| Final touches | Week 5-6 | Remove wooden mold → Attach insole → Finishing and inspection → Packaging and shipping |
| Preparing for shipment | Week 5-6 | After final inspection, shipping |
*This may vary depending on busy periods and holidays (Golden Week, etc.).
