Estimated completion date of order shoes

To customers who have ordered.

We accept orders for LOTTA DESIGN.'s original shoes in a semi-custom order format, minimizing excess inventory.
Recently, there has been an increase in the number of people placing orders without knowing that they are orders.We apologize for any inconvenience this may cause, but please note that the product page states that it is a [order item]. Thank you for your understanding.

LOTTA DESIGN. This is a progress guide for semi-custom shoes.

-Delays may occur due to holidays in the production area, production congestion, etc.

・For bank transfer and convenience store payments, we will begin production after payment.

・The general process from ordering to shipping is as follows. (Depends on the production process.)

The estimated finish is as follows.

*We anticipate that production will be busy during the year-end and New Year holidays, so if you have any plans, we would appreciate it if you could place your order with extra time in advance.

Order date (payment completion date) Estimated completion date and shipping date Status (as of 10/24)
~January 8 (Monday) middle of February
~December 26th (Tue) Early February ( (Due to year-end and New Year holidays)
~December 17th (Sun) Late January (due to year-end and New Year holidays)
~December 10th (Sun) Late January (due to year-end and New Year holidays)
~December 4 (Mon) Mid-January (due to year-end and New Year holidays)
~November 26th (Sun) Mid-January (due to year-end and New Year holidays)
~November 19th (Sun) Mid-January (due to year-end and New Year holidays)
~November 12th (Sun) Late December (last shipping within the year)
~November 5th (Sun) Late December
~October 29th (Sun) Early to mid-December
~October 22 (Sun) Late November/Hiromegu collaboration is from early to mid-December Preparing for production
~October 15 (Sun) Late November Under construction
~October 8 (Sun) mid november Under construction
~October 1 (Sun) Early November/DALI Silver MIX is mid-November Under construction
~September 24th (Sun) Late October Under construction/Partially shipped
~September 17th (Sun) Late October Shipped

*If you do not receive the product after the above situation, please contact us via email or LINE. We usually respond within 1 to 2 business days .

*When making inquiries, please include the order number or receipt number, the orderer's name, and (date of purchase) .

*If you do not receive a reply email, please also check your spam folder.
Also, please note that if you are using spam protection, your reply will result in an error and you will not be able to send it.

*Due to irregular holidays, it may be difficult to connect by phone. We kindly ask that you refrain from telephone inquiries.

*Individual support is possible on LINE. Please feel free to use it.

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About the production process

・The general process from ordering to shipping is as follows. (Depends on the production process.)

process Process period Process details
Preparing for production 1st week
[Create production specifications for each order] → [Arrange materials]
Under production①
2.3rd week
[Cutting] → [Gluing and sewing parts] → [Assembling] → [Sewing the entire body] → [Setting all parts]
Under construction ②
4.5th week
[Hanging_Molding to match the wooden mold] → [Bottom attachment] → [Cutting the mold_Adjust the shape after leaving the wooden mold for a few days]
Final stage of production
5.6th week
[Removing the wooden mold] → [Insole pasting] → [Finishing work and inspection] → [Packaging] → [Shipping to our company]
Preparing to ship
5.6th week
[Inspection before shipping to customer] → [Shipping]